1. What Information We Collect

When you register and operate a repair shop on FIXIO, we collect:

• Business name, address, contact number, and email address.
• Owner or manager name and identity verification documents (where required).
• Bank account details for payout processing.
• Shop performance data — bookings completed, response rates, review scores.
• Login activity and device information for security purposes.

2. How We Use Your Information

• To verify and display your shop on the FIXIO marketplace.
• To process customer bookings and facilitate payouts.
• To provide you with performance insights and recommendations.
• To contact you about platform updates, policy changes, or support requests.
• To detect and prevent fraud or misuse of the platform.

3. Who We Share It With

Your shop name, location, services, and rating are publicly visible to customers on the marketplace. We do not sell your personal business data to third parties. Payment data is shared only with our payment processing partner to facilitate payouts.

4. Data Retention

We retain your business data for as long as your account is active and for a period afterwards as required by law (typically 7 years for financial records). You may request account deletion at any time, subject to outstanding obligations.

5. Your Rights

You have the right to access, correct, or delete your personal data. To make a request, contact us at [email protected].

6. Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest. However, no system is completely secure — please keep your login credentials safe with fixio.