How Shops Appear in Search Results

When you search for a repair service on FIXIO, results are ordered by an algorithm designed to show you the most relevant and reliable shops first.

Key Ranking Factors

• Proximity — Shops closer to your location are ranked higher by default.
• Review score — Shops with higher average customer ratings tend to appear earlier.
• Response rate — Shops that consistently respond to booking requests promptly receive a ranking boost.
• Booking completion rate — Shops that honour their bookings rank higher than those with a history of cancellations.
• Verification status — Verified shops may receive a modest ranking advantage.
• Profile completeness — Shops with full profiles, photos, and clear service listings rank higher.

Promoted Listings

Some shops may pay to have their listing promoted, in which case it will appear at the top of relevant results with a "Sponsored" label. Promoted listings are clearly marked and do not affect organic ranking signals.

We Don't Sell Organic Rankings

FIXIO does not sell, bias, or artificially manipulate organic (non-sponsored) search rankings in favour of any particular shop. Ranking is driven purely by the quality signals described above.

Questions?

If you believe search results are inaccurate or have a question, contact us at [email protected].