1. What Information We Collect

When you use FIXIO as a customer, we collect:

• Your name, email address, and phone number when you register.
• Booking details including device type, issue description, and repair shop selected.
• Payment information (processed securely — we do not store full card numbers).
• Location data to show nearby repair shops (only when you allow it).

2. How We Use Your Information

• To process and manage your repair bookings.
• To send booking confirmations and status updates.
• To improve the platform and personalise your experience.
• To detect and prevent fraud or abuse.

3. Who We Share It With

We share your booking details with the repair shop you select so they can fulfil your request. We do not sell your personal data to third parties.

4. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at [email protected] to make a request.

5. Data Retention

We retain your data for as long as your account is active or as required by law. You may delete your account at any time from your profile settings.

6. Cookies

We use cookies to keep you logged in and to analyse usage. See our Cookie Notice for full details.